FREQUENTLY ASKED QUESTIONS

SERVICES

How do I use Print & Deliver?

Where can I find your kiosks?

How much is the kiosk rental for an event?

How do I book for an event?

MY ACCOUNT

How do I sign up?

How do I edit my account details?

Where do I access my transaction history?

Where do I track my orders?

How do I verify my email or mobile number?

How do I change my password?

How do I change my profile picture?

What are the benefits of signing up?

I’ve been given a referral code, what are they for?

ORDERS

Can I cancel my order?

Is there a minimum amount of purchase for delivery?

Is there a maximum number of pictures for delivery?

What do I do if I receive the wrong package?

PAYMENT

What payment options are available for Print and Deliver?

How do I pay through Coins.PH?

How do I pay through Cash-on-Delivery?

Can I cancel my order after it has been paid?

What payment options are available for the Kiosk?

SHIPPING & DELIVERY

Where do you ship?

Is there a delivery fee?

When can I expect my order to arrive?

Can another person receive my order for me?

OTHERS

Can I get free prints?

Still need help? Contact us here.